Support Center

We're here to help you get the most out of VibeCheck

Email Support

Get help via email. We typically respond within 24 hours.

vibecheck.ezlearn@gmail.com

Response Time

Our support team is available to help you.

Mon-Fri: 9 AM - 6 PM EST

Frequently Asked Questions

How do I get started with VibeCheck?

Simply download the app from the App Store or Google Play, create an account, and start exploring! The app will guide you through the onboarding process. You'll get a 3-day free trial to try all premium features.

How does the AI generate suggestions?

VibeCheck uses advanced AI language models to analyze context and generate personalized conversation starters, replies, and advice. Simply provide the context, choose your desired tone, and let our AI do the rest. The more context you provide, the better the suggestions!

Is my data private and secure?

Absolutely. We take your privacy seriously. Your conversations are encrypted and processed securely. We never share your personal data with third parties for marketing purposes. Learn more in our Privacy Policy.

How much does VibeCheck cost?

We offer multiple subscription plans:

3-Day Free Trial: Try all premium features for free
Monthly Plan: Perfect for trying out the app
Yearly Plan: Best value with significant savings
3-Year Plan: Maximum savings for committed users

View pricing details in the app.

Can I cancel my subscription?

Yes, you can cancel anytime. For iOS users, manage your subscription in the App Store settings. For Android users, manage it in Google Play settings. Once canceled, you'll still have access until the end of your billing period.

What tonalities/vibes are available?

VibeCheck offers 10+ different tonalities to match any situation:

Friendly - Warm and approachable
Flirty - Playful and romantic
Professional - Polished and formal
Casual - Relaxed and easygoing
Funny - Witty and humorous
Confident - Bold and assertive
Empathetic - Caring and understanding
Enthusiastic - Excited and energetic
And more!

How does screenshot OCR work?

Simply take a screenshot of your conversation, upload it to VibeCheck, and our AI will extract the text and analyze the conversation. You'll then get contextual reply suggestions based on what was said. This feature is available for Premium users.

Can I use VibeCheck offline?

VibeCheck requires an internet connection to generate AI-powered suggestions. However, you can view your saved history offline. We recommend using the app with a stable internet connection for the best experience.

What platforms does VibeCheck support?

VibeCheck is available on:

iOS: iPhone and iPad (iOS 14.0 or later)
Android: Phones and tablets (Android 8.0 or later)

How do I delete my account?

To delete your account:

Open the VibeCheck app
Go to Profile → Settings
Scroll down and tap "Delete Account"
Follow the confirmation steps

Alternatively, email us at vibecheck.ezlearn@gmail.com and we'll help you delete your account.

Technical Support

App Not Working?

If you're experiencing technical issues, try these steps:

Update the App: Make sure you have the latest version from the App Store or Google Play
Restart the App: Close and reopen VibeCheck
Check Your Internet: Ensure you have a stable connection
Restart Your Device: Sometimes a simple restart fixes issues
Reinstall: Delete and reinstall the app (your account data is saved)

If problems persist, email us at vibecheck.ezlearn@gmail.com with details about the issue.

Subscription Issues

Having trouble with billing or subscriptions?

iOS: Subscriptions are managed through Apple. Go to Settings → Your Name → Subscriptions
Android: Subscriptions are managed through Google Play. Go to Play Store → Menu → Subscriptions

For refund requests or billing questions, contact us at vibecheck.ezlearn@gmail.com.

Feature Requests & Feedback

We love hearing from our users! Have an idea for a new feature or want to share feedback?

Send your ideas to: vibecheck.ezlearn@gmail.com

We read every message and consider all suggestions for future updates. Your feedback helps us make VibeCheck better for everyone!

Contact Information

Email: vibecheck.ezlearn@gmail.com

Response Time: Within 24 hours (business days)

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

📧 When contacting support, please include:

Your device type and OS version
A description of the issue
Screenshots if applicable
Steps to reproduce the problem

This helps us resolve your issue faster!

Report a Problem

Encountered a bug or something not working as expected? Let us know!

Email us at vibecheck.ezlearn@gmail.com with:

What you were trying to do
What happened instead
Device and app version information
Screenshots or screen recordings if possible

We'll investigate and work on a fix as soon as possible.