Privacy Policy

1. Introduction

Welcome to VibeCheck's Privacy Policy. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using VibeCheck, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

Key Points:

• We collect minimal personal information necessary to provide our services
• Your conversation data is processed securely through AI services
• We do not sell your personal information
• You have control over your data and can request deletion at any time
• We comply with GDPR, CCPA, and other privacy regulations

2. Information We Collect

2.1 Personal Information You Provide

When you create an account, we collect:

• Email Address: For account creation and communication
• Name: If you choose to provide it
• Authentication Data: When using Google Sign-In or Sign in with Apple
• Profile Information: Optional profile details you choose to add

2.2 Content You Create

We collect and process content you provide to use our AI features:

• Text Input: Conversation context, messages, and notes you provide
• Screenshots: Images you upload for OCR text extraction
• AI Preferences: Your selected vibes, tonalities, and customization settings
• Saved Suggestions: AI-generated content you choose to save
• Reminders: Reminder titles, dates, and notes

2.3 Automatically Collected Information

We automatically collect certain information when you use the App:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent, interaction patterns
• Log Data: IP address, app version, crash reports, performance data
• Analytics: Aggregated usage statistics to improve our services

2.4 Payment Information

Payment processing is handled by Razorpay. We collect:

• Subscription Details: Plan type, subscription status, renewal dates
• Transaction IDs: For record-keeping and support
• Payment Method Type: (e.g., credit card, UPI) but not full card details

Note: We do not store your full credit card numbers or sensitive payment information. All payment data is securely handled by Razorpay.

2.5 Permissions

The App may request the following permissions:

• Camera/Photos: To upload screenshots for OCR processing
• Notifications: To send reminders and updates
• Internet Access: To communicate with our servers and AI services

You can manage these permissions in your device settings at any time.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 To Provide Our Services

• Generate AI-powered conversation suggestions and advice
• Process screenshots through OCR to extract text
• Save your history and preferences
• Send reminders and notifications
• Authenticate your account and maintain security

3.2 To Improve Our Services

• Analyze usage patterns to enhance features
• Debug and fix technical issues
• Develop new features based on user needs
• Optimize AI model performance

3.3 To Communicate With You

• Send service-related notifications
• Respond to your inquiries and support requests
• Send updates about new features (with your consent)
• Notify you about changes to our policies

3.4 To Process Payments

• Manage your subscription
• Process billing and payments
• Handle refunds and billing disputes

3.5 For Legal and Security Purposes

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Protect the rights and safety of our users

4. Third-Party Services and Data Sharing

We integrate with third-party services to provide our functionality. Your data may be shared with:

4.1 Firebase (Google)

Purpose: Authentication, database, cloud messaging

Data Shared: Email, authentication tokens, user preferences, app usage data

Privacy Policy: Firebase Privacy Policy

4.2 Google Gemini AI

Purpose: AI text generation for suggestions and advice

Data Shared: Your text input and context for generating responses

Privacy Policy: Google Privacy Policy

Note: Your prompts are processed by Google's AI but are not used to train their models without your explicit consent.

4.3 Google ML Kit

Purpose: Text recognition (OCR) from screenshots

Data Shared: Images you upload for text extraction

Privacy Policy: Google Privacy Policy

4.4 Razorpay

Purpose: Payment processing

Data Shared: Email, payment information, transaction details

Privacy Policy: Razorpay Privacy Policy

4.5 Other Service Providers

We may use additional service providers for:

• Cloud hosting and storage
• Analytics and monitoring
• Customer support tools
• Email delivery services

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.6 What We Don't Share

We do not:

• Sell your personal information to third parties
• Share your data for advertising purposes
• Provide your content to other users
• Share your information except as described in this policy

5. Data Storage and Security

5.1 Where We Store Your Data

Your data is stored securely using:

• Firebase Cloud Firestore: For user data and preferences
• Firebase Authentication: For account credentials
• Cloud Storage: For uploaded images (temporarily)

Data is stored on servers located in secure data centers. We use industry-standard encryption and security measures.

5.2 Security Measures

We implement multiple layers of security:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Authentication: Secure authentication with Firebase
• Access Controls: Limited employee access to user data
• Regular Audits: Security reviews and vulnerability assessments
• Secure APIs: Protected endpoints with authentication

5.3 Data Retention

We retain your data as follows:

• Account Data: Until you delete your account
• AI-Generated Content: Until you delete it or your account
• Screenshots: Temporarily processed and not permanently stored
• Usage Logs: Up to 90 days for debugging and analytics
• Backup Data: Up to 30 days in secure backups

After account deletion, we may retain some data for legal compliance, fraud prevention, and legitimate business purposes.

5.4 No Absolute Security

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Portability

• Access: Request a copy of your personal data
• Export: Download your data in a portable format
• View: Access your history and saved content in the App

6.2 Correction and Update

• Update your profile information in the App
• Correct inaccurate personal data
• Modify your preferences and settings

6.3 Deletion

• Delete Content: Remove individual suggestions or history items
• Delete Account: Request complete account deletion
• Right to be Forgotten: Request erasure of your personal data

To delete your account, go to Settings → Account → Delete Account, or contact us at privacy@vibecheck.app.

6.4 Opt-Out and Control

• Notifications: Disable push notifications in device settings
• Marketing: Unsubscribe from promotional emails
• Analytics: Limit data collection where possible

6.5 Objection and Restriction

• Object to certain data processing activities
• Request restriction of processing in certain circumstances
• Withdraw consent where processing is based on consent

6.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: privacy@vibecheck.app
• In-App: Settings → Privacy & Data

We will respond to your request within 30 days.

7. Children's Privacy

VibeCheck is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

If you are under 13, please do not use the App or provide any personal information. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at privacy@vibecheck.app, and we will delete it promptly.

For Users Aged 13-17: If you are between 13 and 17, you should have permission from a parent or legal guardian to use the App.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Privacy Shield frameworks (where applicable)
• Adequacy decisions by regulatory authorities

By using the App, you consent to the transfer of your information to other countries.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

9.1 Right to Know

You have the right to request information about:

• Categories of personal information we collect
• Sources of personal information
• Purposes for collecting or selling personal information
• Categories of third parties we share information with
• Specific pieces of personal information we have about you

9.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

9.3 Right to Opt-Out

We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.

9.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

9.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

10.1 Legal Basis for Processing

We process your data based on:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary to provide our services
• Legal Obligation: Required by law
• Legitimate Interests: For our business operations, where not overridden by your rights

10.2 GDPR Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

10.3 Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: dpo@vibecheck.app

11. Cookies and Tracking Technologies

The App does not use traditional web cookies, but we use similar technologies:

• Local Storage: To save your preferences and settings
• Device Identifiers: For authentication and analytics
• Analytics SDKs: To understand app usage

You can manage these through your device settings, but some features may not work if disabled.

12. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to these signals. We do not respond to Do Not Track signals at this time.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the App
• Updating the "Last Updated" date
• Sending an email notification for significant changes
• Displaying an in-app notification

We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all requests within 30 days.

15. Additional Information

15.1 Transparency

We are committed to transparency about our data practices. This Privacy Policy is written in clear, plain language to help you understand how we handle your information.

15.2 User Control

You have significant control over your data. You can:

• View and manage your data in the App
• Delete content at any time
• Export your data
• Close your account

15.3 Minimal Data Collection

We follow the principle of data minimization - we only collect data that is necessary to provide and improve our services.

15.4 Purpose Limitation

We use your data only for the purposes described in this policy. We do not use your data for unrelated purposes without your consent.